Privacy Policy
Pauline Wilson is committed to providing quality services to you and this policy outlines my ongoing obligations to you in respect of how I manage your Personal Information.
I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which Icollect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do I collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information I collect include: names and email addresses.
This Personal Information is obtained in several ways including by email, via our website www.paulinewilson.com.au, and from third parties. I don’t guarantee website links or policy of authorised third parties.
I collect your Personal Information for the primary purpose of providing my services to you. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When I collect Personal Information I will, where appropriate and where possible, explain to you why I am collecting the information and how I plan to use it.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, I will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information I hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Pauline Wilson will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, I may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. I will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information I have is not up to date or is inaccurate, please advise us as soon as practicable so I can update our records and ensure I can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
17A Steneker Crescent
Yarrawonga 3730